Cristian Sylvestre – Managing Director, HabitSafe
ABSTRACT
Most organisations think of personal safety in terms of hazards, knowledge or conscious decisions. Although these have merit, and may be part of an overall solution, they are not enough to prevent all incidents in mining. So, what is missing?
Neuroscience estimates that 95% of what we do is subconscious. That is, the majority of our actions are mostly done while on autopilot, and not just low risk ones. We are aware of what we are doing, but we are not making “active” conscious decisions from step to step. This is not because of psychology; it is because of the brain chemistry in humans that resulted from evolution.
Although being in autopilot serves us well most of the time, it can also result in unintentional incidents. The solution is not to do away with autopilot (as if we could), but to use behaviour-change science to help people be safer.
Drawing on the latest research, this presentation explores the role played by inattention and distraction while being on autopilot. If people can understand (without blame or fault) how unintentional incidents come about, and how these can be minimised, they engage more fully, comply more and make “safer” conscious decisions. This enables people to contribute with more purpose to a positive safety culture, thereby improving safety performance significantly.
Safety performance data collected from 7 Australian coal mine operations (open cut and underground) show an average of 60% reduction in TRIFR within 2 years.
Cristian Sylvestre, Managing Director, HabitSafe
Cristian Sylvestre
Managing Director, HabitSafe
There has been considerable research (empirical studies and academic papers) during the last 10 years investigating human decision making.
The most disruptive discovery is that what we think of as a deliberate choice (an “active” conscious decision) happens fundamentally in the subconscious and is fed to the conscious mind very late in the neurological process. This is why it feels like we only make conscious decisions.
Three thinking principles help explain human decision making and enable us to understand human behaviour better.
These are automatic thinking (autopilot), social thinking and mental thinking models. As such, they also provide valuable clues to determine how we can future-proof efforts by organisations to make behaviours safer.
The lessons from these three thinking principles can be applied to three different layers in organisations:
- Leadership
- Teams
- Individuals
The latest findings from studies in neuroscience, behaviour science, cognitive behavioural science and neuropsychology are used to explain how safety behaviour can be influenced more effectively.
Cristian Sylvestre
HabitSafe
Cristian Sylvestre – Managing Director, HabitSafe
ABSTRACT
Queensland Mines and Energy initiated in March 2008, a review of the role of human factors in mining incidents and accidents in Queensland.
What followed was the largest independent and most comprehensive study of a portion of mining incidents across all classes of mining in Queensland.
This presentation will recount the findings of the study and what lessons for leadership are present. It will explore the presence of human factors, the most abundant factor and the role leadership played in these incidents. It will also explore the strengths and weaknesses of the data set, so a balanced view is presented.
Importantly, the paper will present how to move forward with these findings and offer research supported steps leaders can take to reduce the impact of the most prevalent human factors.
Michael Tamone
State Sales Manager – Queensland, uvex safety Australia
uvex is established as a world leading manufacturer of sports and safety PPE with more than 90 years’ manufacturing experience.
The uvex mission is protecting people, with our three core values being quality, leadership and enthusiasm. Our focus is on science-based innovation to create Personal Protective Equipment including safety eyewear, hand, respiratory and hearing protection for people at work.
Over the past year uvex Safety Australia has officially launched our global partnership with Grand Rapids Michigan based protective product manufacturer, HexArmor. HexArmor are the global leaders in extreme cut, impact, puncture and needlestick resistance hand and body PPE. Our dedicated team welcome your visit to our stand #19 at the conference.
John Tate, Barrister, Crown Law
Dale Temby
The University of Queensland MISHC SMI
Jan Theiler,
B3 Mining Services
Kellen Timboe – Account Manager, Caterpillar Solutions, Caterpillar of Australia
Adam Austin – Health and Safety Manager, HSE Mining
ABSTRACT
Getting buy-in to big safety change at every level of the organisation, from the leadership team to the operator crews, is an essential component of any culture-change process. This presentation will offer hands-on insights into how HSE Mining applied culture change methodologies to engage their employees in the rollout of the latest fatigue risk management technology.
Further we will discuss how the solution helped HSE in achieving immediate and dramatic safety performance outcomes. Caterpillar Solutions will discuss how the latest safety technologies can bring you even closer to your Zero Harm goals when implemented with your employees at the core. You can’t predict how your individual employees will react to a new organizational wide safety technology initiative but, you can plan to help them through the process.